Consulting
Our consulting services are geared for the ‘value’ end of IT management, with an emphasis on determining the best tactical approaches for achieving business outcomes. This ‘practitioner’ approach is based on a broad range of management experience gained over the past 30+ years in the IT industry.
Subject management expertise is available in the following management disciplines:
IT Planning
The provision of a planning framework that links an individual’s performance plan to departmental plans, which are in turn linked to the Business Strategy. Planning components include:
- IT planning framework
- Objective setting
- Critical Success Factors (CSFs)
- Key Performance Indicators (KPIs)
- Performance measures
- Benefits management framework
IT Outsourcing
The provision of transitional services to facilitate the outsourcing of IT function/s to external service providers. Components include:
- Tactical planning to support outsourcing strategies
- Service Level definition and metric determination
- Governance framework for oversight of service providers
Organisational Change Management
The provision of a ‘Change Framework’ that enables an organisation to manage its transition to a target state in a controlled manner. Components include:
- Organisational change model
- Organisational design (structures, functions)
- Organisational transition planning
Program Management
The provision of program management methods and techniques to ensure projects and operational actions achieve stated business benefits in alignment with strategic objectives. Components include:
- Program management framework
- Program management methods & techniques
- Benefits capture
- Benefits monitoring and reporting
- Value identification
IT Governance
The provision of a governance model that enables an organisation to define and establish its management and control framework. Components include:
- Governance framework
- Governance design
- Governance implementation
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